hello_sandy261
May 26, 2026
"Looks nice, but I’m not totally sold on the comfort"
I really like the design, and it does feel solid overall. That said, I’m not sure if I’m being too picky, but I expected it to be a little more comfortable. It’s not bad at all, just not quite as comfy as I hoped.
hello_michael096
May 15, 2026
"Solid tools for a fair price"
I picked up a True Temper rake and shovel, and they feel sturdy for what I paid. Shipping wasn’t the fastest, but it wasn’t a big deal. Overall I’m happy with them and would probably buy again as long as the price stays reasonable.
"Heads up: assembly is a hassle"
Just a warning for anyone thinking about buying this: the assembly was way more frustrating than I expected. Some of the parts didn’t line up very well, and the instructions were vague in spots. I did eventually get it put together, but it took a lot longer than it should have. Definitely be prepared to spend extra time on it.
Evelyn_kallenberg82
April 20, 2026
"Not sure the quality is there"
I picked up this True Temper rake for some regular yard work, and it seemed fine the first few times I used it. But after just a few weeks, the handle started getting loose, which makes me question the overall quality. It still does the job, but I expected it to hold up better for the price.
willie_Muncie83
April 20, 2026
"Ordering was such a hassle"
I tried placing my order and the checkout page froze on me twice. After all that, the order still didn’t go through. I didn’t even feel like reaching out to customer service because I never really trust them to fix stuff like this without making it more of a headache
thaddeus.Allen
April 20, 2026
"I don’t even know what happened with..."
I don’t even know what happened with this order. Shipping took way longer than expected, and the tracking barely updated the whole time, so I had no idea where my package was. Then it finally shows up late with the box all smashed up. Like, make it make sense. Definitely not a great experience.
"Awkward grip compared to other shovels"
I used this shovel for one afternoon and my wrists were already sore by the end of it. The handle just feels awkward in my hands and not very comfortable. I’ve used plenty of other shovels that didn’t bother me like this, so this one definitely stood out in a bad way
Harriet.collett
April 04, 2026
"Customer service took too long"
I reached out to True Temper with a question about my order, and the response took way longer than I expected. When you finally hear back, you kind of hope it’ll actually clear things up, but the answer was basic and didn’t help much. The product itself is fine, but the customer service felt slow and not all that useful. Just a bit frustrating overall.
amanda2003
March 29, 2026
"It works okay, but I’ve noticed it can..."
It works okay, but I’ve noticed it can get wobbly when there’s a heavier load on it. Maybe it’s fine for lighter use, but with more weight it feels like it might tip over too easily.
GladysHelland
March 01, 2026
"Good spot for replacement parts"
I was able to find the replacement handle I needed easily, which was a relief. Shipping took a little longer than I hoped, but once it arrived, the part fit my old True Temper tool just fine. Overall, I’m happy they still offer parts so you don’t have to replace the whole tool.
"I really wanted to like this..."
I really wanted to like this, but the handle snapped after only two weeks of normal use. I don’t expect things to last forever, but I do expect them to be reliable for more than a couple of weeks. Definitely not up to my usual standard for something I’d keep using
Diane_ford92
January 07, 2026
"Good warranty help, just a little slow"
I had the handle crack on my rake, so I reached out to True Temper about the warranty. They asked me to send over a few photos and the receipt, which was totally reasonable, but it did take a couple days before I heard anything back.
Once they got back to me, they approved the claim and sent out a replacement without much trouble at all. It definitely wasn’t the fastest customer service, but they did come through and take care of it.
james.Robinson
December 29, 2025
"Bent after one afternoon"
I used this shovel for one afternoon and the handle snapped way too easily. Disappointing, honestly, I expected it to hold up better than that.
Josiah_brown92
December 27, 2025
"Pretty solid so far in my experience"
I’ve only used it a bit so far, but to me the material feels sturdy and well made. It’s not perfect, but personally I’m happy with it up to this point.
christine1975
December 20, 2025
"I bought this True Temper tool thinking it..."
I bought this True Temper tool thinking it would be one of those solid, dependable tools you keep around for years, like a shovel you grab for mulch, dirt, leaves, garden cleanup, random yard fixes, all that normal stuff. Unfortunately, the handle ended up being the problem almost immediately.
After just a few regular uses, it started flexing way more than it should have, and then it cracked near the head. I wasn’t prying up rocks, digging out tree roots, breaking up concrete, yanking on fence posts, or doing anything crazy like that. Just basic yard work, the kind of stuff this tool should handle without making you nervous.
For the price, it’s disappointing. Now every time I’d go to use it, I’d be wondering if the handle is going to snap, split, bend, or just completely give up. I’ve had cheaper tools, older tools, hand-me-down tools, and even random garage-sale tools feel sturdier than this. I wouldn’t buy it again.
hello_robert912
December 20, 2025
"Couldnt figure the site out"
I tried using True Temper and it was frustrating. The menus felt all over the place, and I kept clicking around just to end up back where I started. Finding basic info shouldnt have been that hard. It just wasnt very easy to use.